Henry Ford Health System reduces manual processes with INsights
HFHS had a need to increase the efficiency of their in-house analytics team. “We were looking for a way to reduce our efforts in reporting and to house everything in one area where everybody could capture all the information that’s needed,” Robert Brooks, Clinical Quality Analytics Manager at HFHS.
HFHS’s initial project after implementation of INsights was to centralize the information on patient safety indicators (PSIs) to enable the team to review safety events and improve their processes to prevent PSIs in the future. After the merger of HFHS and Allegiance Health, the analytics team discovered they were using different processes for generating PSI reports with differing outputs. Allegiance employed Premier’s Quality Advisor with manual processes to share data with teams dedicated to improving PSI-90 performance. Henry Ford developed an internal dashboard to display PSI and PSI-90 data. This process requires mimicking the AHRQ software and manually refreshing the dashboard. Manual systems are time- and labor-intensive, involving replicating Agency for Healthcare Research and Quality (AHRQ) codes yearly and updating them manually as necessary. This required a skilled data analyst to take time out of other tasks to complete the data analysis manually each month.