Skip Navigation

A longtime leader in healthcare improvement, we’re developing new ways to revolutionize the industry.

We deliver transformative solutions that power real results. See how we can help.

Optimizing Supply Chain
Integrating Pharmacy
Maximizing Value-Based Care
Awards and Recognition

Transforming healthcare is more than our objective, it’s in our DNA. We’re dedicated to ensuring better health is just the beginning.


Guided by our values, our employees work every day to make meaningful differences in healthcare. At the core of what we do is our most valuable resource - our people. Learn more about us.

Board of Directors
Speakers Bureau

Premier is more than a GPO. Combining robust analytics with consulting and advocacy, we’re changing the healthcare landscape for the better.

Collective purchasing power lowers costs across your organization.

Intelligence plus unparalleled analytics equals data-driven solutions.

It’s only impossible until it’s not. Premier and our team of experts are transforming care delivery.

Work with Premier members to lower costs, improve quality and safety and succeed in value-based care.

A voice for better healthcare policy is a voice for you.

Working closely with our members, we’re developing products and services to solve your most complex challenges.

Lower costs, greater efficiencies and a healthier bottom line.

Proven practices that result in better outcomes.

Intersecting specialty drugs with better management and data-driven best practices.

Controlling your future with integrated care delivery practices.

More savings and ROI is a win-win.

Data diving to deliver insights you can act on.

Supporting healthcare transformation through the generation of real-world evidence.

Working closely with our members, we're developing products and services to solve your most complex challenges.

Discover what leading healthcare providers are achieving through Premier membership.

Stay informed with our white papers, webinars and e-books.

Browse our blog for a taste of what’s new and what’s next in healthcare.

Premier’s perspectives have been solicited by nationally renowned publications. Read on.

Read Premier’s latest announcements.

Catch our policy statements and perspectives on the latest in DC.

Compelling stories from the front lines of America’s health systems.

The proactive, predictive and behind-the-scenes insights you need to stay ahead in healthcare delivered monthly to your inbox.

ECU Health Physicians Creates $10.7 Million in Revenue Enhancement with PINC AI™ Margin Improvement Solution

Key takeaways:

  • Healthcare systems can effectively employ data to track performance and progress when they have a strong variance management platform.
  • Eastern Carolina University (ECU) Health Physicians turned to PINC AI™ Margin Improvement to help them develop a system of variance management that would create operational and financial sustainability.
  • As a result, ECU Health Physicians was able to meet budget during the COVID-19 pandemic and create an overall revenue enhancement of $10.7 million.

Organizations across different sectors continue to contemplate mergers and acquisitions (M&A) as part of their financial and growth goals; the healthcare industry is no exception.

Similar to many hospital-owned medical groups, ECU Health Physicians, located in eastern North Carolina was growing faster than their strategy. Encompassing over 600 providers across 100 facilities, ECU Health Physicians was in urgent need of a management process personalized to support their numerous locations and designed to meet their financial imperative. They also needed a plan for operationalizing process improvement that would easily be expandable across their entire system.

ECU Health Physicians turned to PINC AI™, Premier’s technology and services platform, to help develop a system of variance management that would create operational and financial sustainability throughout their footprint.

Creating Operational and Financial Sustainability

“Variance management is a common way in which we measure what we consider our key performance metrics,” said Dan Drake, Ph.D., President of ECU Health Physicians. “The question always is: How do we empower our local administrators and practice managers to understand these things? Then, how do we create consistent performance improvement?”

A strong variance management platform enables health systems to go beyond data collection and fully utilize data to track performance and development. It also helps to identify areas for improvement and support informed decision making. ECU Health Physicians required a simple, web-based platform that would enable them to share business intelligence with providers, practice administrators, revenue cycle directors, analysts and executives.

A Solution Powered by PINC AI™ Data

To drive effective, informed decision making, medical group leaders must bring the right information to their discussions with providers.

ECU Health Physicians introduced PINC AI™ Margin Improvement’s InflowHealth solution, which combines complex data points and helps health systems manage the operational and financial performance of their employed medical groups, into its system.

One of the most comprehensive physician performance benchmark databases in the industry, covering over 50,000 physicians nationwide in a variety of specialties, InflowHealth provides health systems benchmarks updated every month for accurate comparison purposes. These benchmarks continue to enable data-driven decision making for medical group leaders and providers. InflowHealth can also identify the nuances of operating physician practices at the specialty level and provide a level of depth, transparency and accountability.

“We kind of started with a blank slate and said ‘If you could measure performance in a medical group, what metrics do you think you’d be interested in and why? Tell us what’s important to you,’” said Drake. “People naturally want a good experience for their patients and great outcomes. They wanted to have metrics, such as how quickly a new patient could be seen. Now we can reply, ‘We have an answer for that.’”

Alongside the InflowHealth tool implementation, ECU Health Physicians practice managers were also trained on how to divulge the data they would be seeing, helping them understand how to leverage data as a tool for further investigation. Certain trends or data points might require additional analysis to understand all contributing factors. This additional training was intended to get practice managers on the same page regarding expectations of delivering information for data-driven process improvement.

The Future Impact of Variance Management

After implementing InflowHealth into their system, ECU Health Physicians was able meet budget during the COVID-19 pandemic and create an overall revenue enhancement of $10.7 million. Through this success, the medical group now plans to onboard this solution to their academic practice plan at Eastern Carolina University.

The PINC AI™ platform’s unique combo of clinical, financial, operational and supply chain data is helping to guide margin improvement insights with precision and impact, enabling health systems to aggressively tackle both cost and revenue challenges.

For More:

  • To learn more about PINC AI™ Margin Improvement tools, contact us to see your opportunities and potential savings.

The insights you need to stay ahead in healthcare: Subscribe to Premier’s Power Rankings newsletter and get our experts’ original content delivered to your inbox once a month.

Login Register Change Registration